Lead Medical Assistant

What you will be doing

• Support patient flow by checking patients in, notifying clinical staff of arrivals, and preparing patients for procedures.
• Complete intake tasks including vital signs, updating medical histories, and other elements included in the clinic’s intake procedure.
• Create a calm, comfortable, and professional environment for patients.
• Prepare patients for procedures and subsequent recovery using appropriate equipment and transport safety precautions.
• Perform housekeeping responsibilities for assigned procedure rooms between cases, ensuring cleanliness and readiness.
• Complete daily or as‑needed housekeeping tasks (wet mopping, dusting, wiping down surfaces) in non‑procedural areas.
• Maintain compliance with written and verbal patient information, data standards, and chart documentation guidelines.
• Compile and process internal and external requests for medical records, including proper filing of such records.
• Coordinate completion and accuracy of all medical records in a timely manner.
• Work with other departments to ensure they have the necessary data for processing clinical and operational tasks.
• Monitor delinquency lists and provide required follow‑up or reporting.
• Perform front desk duties, chart maintenance, and phone support.
• Answer multiple phone lines promptly and professionally.
• Support scheduling, patient communication, and coordination with clinical staff to optimize provider time.
• Use EHR and other clinic systems to verify insurance, collect information, and support documentation.
• Manage multiple tasks in a fast‑paced environment with strong prioritization skills.
• Maintain business inventory by tracking supplies, coordinating equipment, and supporting maintenance requests.
• Follow all facility policies and procedures, including confidentiality, safety, and compliance expectations.

What we’re looking for

• Familiarity with EHR systems and comfort with general office and clinical technology.
• Knowledge of medical terminology and strong communication skills with patients and clinical teams.
• High attention to detail with accuracy in clinical and clerical tasks.
• Ability to work collaboratively across clinical and administrative teams while maintaining professionalism and discretion.
• Commitment to confidentiality and compliance with all clinic and ASC policies.
• At least one year of experience in a clinical office or ASC setting preferred.
• High school diploma or GED required.

Bonus points

• Current and active MA Certification
• Previous experience in healthcare administration, patient services, or ASC operations.
• Bilingual Spanish/English communication skills (highly valued).